Data protection information according to GDPR

PDF Link: Data protection declaration dieInkasso AG (DIAG)

PDF Link: Data protection information for debtors GERMAN - dieInkasso AG (DIAG)

PDF Link: Data protection information for debtors FRENCH - dieInkasso AG (DIAG)

PDF Link: Data protection information for debtors ITALIAN - dieInkasso AG (DIAG)

The following data protection information provides you with information about the personal data processed on this website (Art. 4 No. 1 GDPR) as well as the purposes and legal bases on which this processing takes place (Art. 4 No. 2 GDPR). In this way, we also comply with our data protection information obligations, which the person responsible according to. Art. 12, 13 GDPR are incumbent on data collection from the data subject, in this case the website visitor.

Information according to Art. 13 GDPR

  1. Identity of the person responsible:

DieInkasso AG, Baarerstrasse 99, 6300 Zug, is responsible for data collection on this website within the meaning of Art. 4 No. 7 GDPR.

  1. Data protection officer:

You can contact the data protection officer of dieInkasso AG at: dieInkasso AG, Baarerstrasse 99, 6300 Zug, email:

  1. Categories of personal data that are processed:

Visitor data, IP addresses, device and domain data of visitors and customers, date and time of a request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status / HTTP status code, amount of data transferred, website, from the request comes from, browser, operating system and its interface, language and version of the browser software, path of the requested resource, information about success or forwarding or error status of the access.

Session Cookies, ie those cookies that are deleted when the session is ended or if there is longer inactivity or when the browser is closed

  1. Processing purposes:

The collection of personal data and their processing pursues the following purposes:

  • Operation of the website
  • Dissemination of information regarding the offer of claims management by the person responsible
  • New customer and client acquisition
  • Company and service presentation
  • Fulfillment of legal information, notification, disclosure and retention obligations
  • Defense against payment, performance, rescission, injunctive relief and / or claims for damages by third parties, in particular users of the website, clients and other third parties
  1. Information on the origin of the data:

Personal data are processed by the data subject (visitor to the website collected.

  1. Legal basis for processing:

The legal bases for processing are:

The existence of a consent according to. Art. 6 I lit a.) GDPR

If such is available, the data subject has the right to revoke it at any time without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation.

Art. 6 I lit. b) GDPR and / or Art. 6 I lit c) GDPR

Art. 6 I lit. f) GDPR, as far as corporate communication, company presentation and / or service presentation purposes, legal prosecution and claims management are concerned or the defense against payment, performance, contestation, omission and / or claims for damages by third parties is in the room.

  1. Storage duration criteria:

Personal data are processed until the collection or - in the case of further processing - the further processing purpose has been fully achieved. When the purpose has been fully achieved, the data will be deleted. The person responsible also has a test and deletion concept, which ensures the regular review of the deletion obligations.

Visitor data are deleted for a maximum of 30 days after visiting the domain

Session cookies are deleted at the end of the session or in the event of prolonged inactivity or when the browser is closed.

  1. Recipients of personal data:

Contract processors, such as technical service providers, providers of tracking technologies, etc.

Representative of legal advisory professions (in connection with the defense against payment, performance, avoidance, injunctive relief and / or claims for damages by third parties)

  1. Information about the data subject's obligation to provide data

The provision of personal data is partly required by law (e.g. according to tax law, anti-money laundering requirements). Furthermore, you may be obliged to provide us with the personal data that is necessary for the establishment, implementation and termination of contractual relationships with us and the fulfillment of the related contractual obligations. Without this data, we are regularly unable to carry out contracts with you, to fulfill our receivables management tasks and / or our legal obligations. In the interests of the greatest possible transparency under data protection law, we separately point out any obligations to provide information in individual cases before the specific data collection situation is carried out.

  1. Your rights as a data subject

You have the following Rights towards our company according to Art. 15 to 22 GDPR to:

Right to information, correction, deletion, restriction of processing and data portability.

Right to object to processing that is based on the legitimate interests of the person responsible or a third party (Art. 6 I lit. f. GDPR).

Right of appeal at a supervisory authority

According to Art. 77 GDPR, you have the right to complain to a supervisory authority if you are of the opinion that the processing of your personal data is not lawful.

Further data protection notices and information

  1. Use of cookies

A cookie is a small file that is stored on a visitor's computer as soon as they visit a website. When he visits this website again, the cookie indicates that it is a repeat visit. We transfer cookies to your computer's hard drive using your web browser and can read them out during your current visit to our website and during subsequent visits within a year. Our cookies are protected against being read by third parties with the help of the security standards of your browser. Cookies essentially serve the purpose of making our offer as convenient as possible for you.

If you still want to deactivate cookies, you can use the help function in the menu bar of the web browser you are using to find out which settings you need to make to prevent new cookies from being saved. There you will also find information about further cookie settings, e.g. information and warning functions for deleting existing cookies. In order to ensure unrestricted and trouble-free use of our website, we recommend that you leave the cookie functions fully switched on.

  1. Server Data

In addition, information about the resources accessed is stored on the application server. This storage includes software error logs, as far as corresponding errors occur. With this storage, however, no references to the incoming requests are stored. This is anonymous data that is recorded exclusively for the purpose of error detection and error analysis. This data will be completely deleted after 30 days.

A statistical evaluation of the log files only takes place to detect attacks and to defend them. No further analyzes are carried out, nor are user profiles generated or created.

  1. Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies" - see point above: Use of cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:


Use of Leadinfo

We use the lead generation service from Leadinfo BV, Rotterdam, Netherlands. This service recognizes visits from companies to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behavior on our website and processes domains from form entries in order to correlate IP addresses with companies and improve services.


Use of Google Maps

We use the “Google Maps” component from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter “Google”, on our website.

Each time the “Google Maps” component is called up, Google sets a cookie in order to process user settings and data when the page on which the “Google Maps” component is integrated is displayed. As a rule, this cookie is not deleted when you close the browser, but expires after a certain time, unless you delete it manually beforehand.

If you do not agree to this processing of your data, you have the option of deactivating the "Google Maps" service and thereby preventing the transmission of data to Google. To do this, you need to deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use "Google Maps" or only to a limited extent.

The use of "Google Maps" and the information obtained through "Google Maps" is in accordance with the Google Terms of Use as well as the additional terms and conditions for "Google Maps"

Contact Us

Collection from professionals.

dieInkasso AG is one of the leading and most renowned debt collection companies in Switzerland. Every year 40 qualified specialists process over 60 debt collection cases at home and abroad with above-average success.