Binding code of conduct for all members of the debt collection association "Inkasso Suisse".

The debt collection association "Inkasso Suisse" has agreed on a binding code of conduct, which came into effect for all members on December 01.12.2020st, XNUMX. The Code of Conduct is intended to ensure that all members comply with binding collection rules and that an ethically correct, transparent and fair collection practice is carried out. This concerns, for example, the setting of the times at which the debtor can be called, the prohibition of threats and the possibility of closing a case in the event of credibly disputed claims. As a member of the Inkassoverband, theInkasso AG is also subject to these guidelines.

It is very important to us to practice fair and ethical debt collection practices while protecting the interests of both creditors and debtors.

• LINK to the Code of Conduct
• LINK to the complaint form
• LINK to Inkasso Suisse