Disbursement: Takes place with the final bill. success fee: Is due with each reduction of the order total (payments in cash/in kind, returns of goods, credit notes, withdrawals, cases transferred in error, etc.). processing horizon Certificates of loss: until the statute of limitations. discretion: DIAG is free to take collection measures, conclude agreements, postpone orders and involve third parties. News: The customer provides DIAG with all relevant information and reports payments immediately. Prices: Are in CHF and excl. VAT. reference: The customer may be listed and mentioned as a reference. tariff change: Takes place after the prerequisites are met. priority: The current tariffs and terms and conditions apply according to the order confirmation. Payment Experience Data: Are exchanged with credit agencies for the purpose of identity/credit checks. Liability: Liability for solvency is waived. The existence and the due date of the claim and at least two reminders are guaranteed when the case is handed over.